Variables in the Requested Item section is not being populated when tryin to report on those parame

nameisnani
Mega Sage

Variables in the Requested Item section is not being populated when tryin to report on those parameters. Please check how we can report on them as the data is required for analysis and reporting purpose.

 

Please help me on this request 

SunilKumarPadh_0-1667794615930.png

 

@Saurav11 

 

1 ACCEPTED SOLUTION

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

To report on variables you need to do the below:-

 

if you want to use it in filter do the below variables->catalog item name-> variable name

 

Saurav11_0-1667890483661.png

 

Incase you want to add the variable to the columns in the report do the below:-

 

Saurav11_1-1667890555225.png

 

select the catalog:-

 

Saurav11_3-1667890619486.png

 

the select the variable:-

 

Saurav11_4-1667890659634.png

 

Please mark my answer as correct base on Impact.

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@nameisnani 

What's your exact question?

Variables are not showing the values in RITM form?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

Variables in the Requested Item section is not being populated when trying to report on those parameters. Please check how we can report on them as the data is required for analysis and reporting purpose.

@nameisnani 

which report did you create and of what type? share that screenshot

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

To report on variables you need to do the below:-

 

if you want to use it in filter do the below variables->catalog item name-> variable name

 

Saurav11_0-1667890483661.png

 

Incase you want to add the variable to the columns in the report do the below:-

 

Saurav11_1-1667890555225.png

 

select the catalog:-

 

Saurav11_3-1667890619486.png

 

the select the variable:-

 

Saurav11_4-1667890659634.png

 

Please mark my answer as correct base on Impact.