Variables not displayed in RITM and SCTASK

[ceraulo]

Hello!

I have a catalog item containing variables set to Global = true. However, these variables are not displayed in the RITM and SCTASK. Please help on why these variables are missing!

Thank you.

[Brian Lancaster]

no it just makes them show up without having to use the selector on the create task activity.  But if they are hidden by a UI Policy or script they will not show on the form.

[Vishal Khandve]

Hi ceraulo,

can you please confirm whether you add variable editor in form

if not add from configure> form layout 

Thank you

[ceraulo]

Hi!

The variable editor is added to the form.

Thanks.

[Daniel Billing]

Hi,

Could you verify if you have records for your RITM in sc_item_option_mtom table