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Variables Not Showing under available Catalog Variables on a flow

DeIvory Gordon
Tera Guru

Hello,

 

I added five variables to a catalog item, which already had three variable sets.  I am on the flow and the "Location"  variable does not show under "Available" Catalog Variables on the flow. I set the "Type" for the location variable to "Label" and I set the location selection variables to "Type" "Checkbox" so that the requester can select more than one location.  Do you know why the location variable is not under the available catalog variables?  Thanks!

 

DeIvoryGordon_0-1789578431469.png

DeIvoryGordon_1-1789578482016.png

 

 

1 ACCEPTED SOLUTION

Hemanth M
Tera Sage

Hi @DeIvory Gordon ,

 

Label type will not show up here since they are treated as UI/display elements including container type, you can still build your logic using label options selected i.e bardon, cambridge, gateshead, and leeds.

 

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

View solution in original post

1 REPLY 1

Hemanth M
Tera Sage

Hi @DeIvory Gordon ,

 

Label type will not show up here since they are treated as UI/display elements including container type, you can still build your logic using label options selected i.e bardon, cambridge, gateshead, and leeds.

 

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026