Variables values are not populating on the catalog item. But those are auto populating on the portal end.

[sinu2]

Hi All i have a catalog item which has 7 varibles and based on one variable(Lookup select Box) type field other two fields should auto populate Category(select box) and SubCategory(select box). in portal end it is working fine but it is not showing variable values auto populate on the catalog Try It.

Please find the below screen shot for portal end.

find the below screen shot for backend.

[sachin_namjoshi]

Add some alert() statements in your client script which is populating these fields.

IT will help you to troubleshoot issue.

Also, please make sure that your Catalog item is Active before trying out.

Regards,

Sachin

[Calvaresi E_]

Hi srisk,
did you check the Availability tab on 'Select Service' variable?

[Allen Andreas]

How are you populating the data in those other two fields? Through Client Script or something?

If so, check that the client script is set to run in both or all environments, instead of just having it selected as portal:

Please mark reply as Helpful/Correct, if applicable. Thanks!

[sinu2]

Hi Allen I am populating those two fields through Client script and script include.