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swapnil15
Tera Contributor

‎01-19-2024 07:37 AM

Hi,

Our company's domain(URL) is getting changed to a different name (.com). This change deletes all the customized views of incidents, changes, etc in the CSM workspace. Is there a way to get a backup of those views and then once the URL is changed successfully, I can import the view back?

Or any other alternate way or script to find a path

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-19-2024 08:06 AM

Hi @swapnil15 

 

Will this not work for you?

LearnNGrowAtul_0-1705680357936.png

 

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swapnil15
Tera Contributor
In response to Dr Atul G- LNG

‎01-19-2024 12:13 PM

Hi @Dr Atul G- LNG ,

The CSM Workspace doesn't have the option to configure or export the list. PFB image.

swapnil15_0-1705695168353.png

 

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BalaG
Kilo Sage
In response to swapnil15

‎01-19-2024 04:57 PM

Hi @swapnil15   as @Dr Atul G- LNG  proposed, using the classic UI to export the  UI views (appropriately filtered) should work. Please give it a try

 

Hope this helps

--

Bala Guthy

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