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Virtual Agent bot Response time setup

AmasaS
Tera Contributor

Hi All,

I wanted to display time on Virtual agent bot responses like below mentioned screenshot(like 1:49 in below ss) at the end of the response message. How to do this? Let me know if anybody has inputs on this.

AmasaS_0-1715685534098.png

 

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@AmasaS  As far as I know, I think its not possible as per your screenshot. Sharing a support case similar to the above which might help you on it. 

 

Time stamp on Virtual Agent window 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994572

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.