Virtual Agent bot Response time setup
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05-14-2024 04:20 AM
Hi All,
I wanted to display time on Virtual agent bot responses like below mentioned screenshot(like 1:49 in below ss) at the end of the response message. How to do this? Let me know if anybody has inputs on this.
1 REPLY 1
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05-15-2024 09:41 AM
@AmasaS As far as I know, I think its not possible as per your screenshot. Sharing a support case similar to the above which might help you on it.
Time stamp on Virtual Agent window
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994572
Please mark this as helpful and accept it as a solution if this resolves your query.
Thanks,
Sujatha V.M.
Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
Sujatha V.M.