Virtual agent in Microsoft Teams
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‎08-06-2025 11:03 PM
Hi all,
I have a use case where I have to integrate the Virtual Agent with the Microsoft teams that I have done .
I am stuck here in the dynamic language translation.
When one user from china ( types in Chinese ) than the other user who is the receiver in India should get the message automatically translated in English.
When the user in India write message in English than the other user from china should receive message in Chinese ..
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‎08-07-2025 06:53 AM
Hi @PRATEEKM9868376 I don't think this is a possible use case. The user would need to change or use the lightning sign to perform the translation at runtime. What you're looking for may not be feasible.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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