Virtual Agent in service portal
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12-29-2024 12:01 AM
hi,
I created customize brnading for the virtual agent.I need to display that VA to service portal ,how can it possible please guide me.
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12-29-2024 08:32 PM
are your agents still using sp portal or esc portal?
Is that VA not shown by default on sp portal? It's shown by default.
Didn't get your exact business requirement here
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader