Virtual agent its showng pop up for catalog items instead of redirect it to the portal

[Community Alums]

I have one requirement that, when we search catalog items in virtual agent some links will occur if we click on that it should take us to the service portal, instead its showing a pop up box. Can we redirect it to portal by any chance.

Can please find me the way to do it.

[chantelle]

Hi there,

Did you manage to find a resolution to this?

Thanks

[arpanrdey]

Update the system property glide.sc.va.render_type.legacy