Virtual Agent Title and Color on portal

Community Alums
Not applicable

Hi All,

 

How to change Title and Color of Virtual Agent of Portal, 

Tejas12_0-1666348104433.png

 

1 ACCEPTED SOLUTION

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Community Alums 

 

You need to update Virtual Agent Branding for it. 

 

Step 1: Conversational Interfaces -> Settings

 

AnubhavRitolia_0-1666360145773.png

 

 

Step 2: Open Branding record

 

AnubhavRitolia_1-1666360216306.png

 

Step 3: Make changes as per your requirement in Chat Header and Chat Header Background color:

 

AnubhavRitolia_2-1666360312489.png

 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

View solution in original post

1 REPLY 1

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Community Alums 

 

You need to update Virtual Agent Branding for it. 

 

Step 1: Conversational Interfaces -> Settings

 

AnubhavRitolia_0-1666360145773.png

 

 

Step 2: Open Branding record

 

AnubhavRitolia_1-1666360216306.png

 

Step 3: Make changes as per your requirement in Chat Header and Chat Header Background color:

 

AnubhavRitolia_2-1666360312489.png

 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023