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‎02-08-2024 04:04 AM
I need to migrate the virtual agent from one instance, but when I migrate the topic block, the flow of the topic block becomes inactive and I have to change it to active manually. Any way to keep it active after migration?

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‎02-08-2024 04:09 AM - edited ‎02-08-2024 04:09 AM
Hi there,
How are you migrating? Sounds to me that you are migrating sys_cb_topic, and you are missing sys_cs_topic? You need both.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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