Wait for change of state in Flow Designer

Steven Watts1
Kilo Contributor

Hi,

It looks like the values stored in a flow are static which is causing my flow to not execute as intended. What i'm looking to achieve is the generation of sc_task records dependent on the state value. I.e. in the scenario below, find the record in question check the state and if this is Closed Incomplete then perform the next action.

What i'm finding is that due to the value being static it will run once and come back as evaluated = false. I can't see an action by where I can wait for the state to be Closed Incomplete, rather than running and then evaluating false.

Has anyone else had a similar issue and been able to resolve it?

 

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

Like Ankur said, your picture is missing, but it sounds like you may want to use the Wait for condition action?

find_real_file.png

Example with filled in values

find_real_file.png

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

image is missing

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

OlaN
Giga Sage
Giga Sage

Hi,

Like Ankur said, your picture is missing, but it sounds like you may want to use the Wait for condition action?

find_real_file.png

Example with filled in values

find_real_file.png

Thanks for this. I knew an action existed for this but was having a blank, this is what I needed. 

Aung Phyo Oo
Tera Contributor

Hi,

I already change close incomplete but appear fulfillment(complete) as per below the image.

How to do show with red cross fulfillment (rejected) if choose state close incomplete?

I want to show fulfillment (rejected)state in service portal.

i want to show correct photo.JPG

below the wrong photo

Wrong photo.JPG