Wake PDI Instance Issue

JayaprakashS277
Kilo Explorer

Thursday

Instance: dev224276
Release: Australia
Issue: Instance stuck in Hibernating state for more than 4 hours.
Wake Instance button does not start the instance.
Actions menu does not provide Reclaim Instance.
Tried browser cache clear, incognito mode, direct URL access, and multiple wake attempts.

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Dr Atul G- LNG
Tera Patron

2 hours ago

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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