Want custom fields in reference qualifier

Abishek1998 · ‎07-08-2026

Hi all,

I am stuck at one issue. The reference field for sys_user table is taking the first name and last name while searching in a reference variable. But Can I also add two newly created fields? which is u_test_fname and u_test_lname. So If i search these name also. I should get the user records.

Tanushree Maiti · ‎07-08-2026

Hi @Abishek1998

Open your Catalog Item and select your reference variable.
Add the following comma-separated string to the Variable Attributes field:

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=u_test_fname;u_test_lname,ref_ac_columns_search=true

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Aditya_hublikar · ‎07-08-2026

Hello @Abishek1998 ,

Refer this link :

https://www.servicenow.com/community/developer-forum/make-reference-field-searchable-by-2-different-...

If this helps you then mark it as helpful and accept as solution.

Reagards,

Aditya