Want to add email id's in watchlist field through API.

dhanu3
Kilo Sage

Hi,

 

We are using OOB sn_sc service catalog API to create service request. It is working fine.

Now we want to add watchlist through this API. When I tried to add email id's or sys_id's through API, nothing get added to the watchlist in servicenow service request.

Any suggestions for adding watchlist through API.?

 

Regards,

Dhanashree

11 REPLIES 11

Hi Dhanu,

Let me know if that answered your question.

If so, please mark my response as correct & 👍 helpful so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

dhanu3
Kilo Sage

Hi, It was not working from postman or rest API explorer. Now we have tested through third party code and it is working from their side. 

Now we are checking for why it didn't work through postman or API explorer.