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Want to add SLA to the incident based on the time the incident is created, Morning or evening

Murali Pathuri
Giga Contributor

‎10-07-2025 07:51 AM

Want to create two SLAs Morning SLA and Evening SLA. Morning SLA should be added to the incident if the incident is created between 00:00 AM and 12:00 PM. Evening SLA should be added to the incident if the incident is created between 12:01 PM and 11:59 PM. How can we achieve this?

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