Want to update close code through UI action
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10-08-2024 04:53 AM - edited 10-08-2024 05:09 AM
Hi Team,
When were are trying to cancel change request, want to populate closed code as "A" based on logged in user is same if change manager fields or requested by and close notes should copied from reason popup which come before closing.
Currently client side UI action is running only to update state.
Please suggest
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10-08-2024 05:20 AM
Hi @Ash41 ,
The configuration is present in the Client script "Show Cancel Reason modal" which calls the UI Page.
You can refer the below client script and the conditions.
-----------.service-now.com/nav_to.do?uri=sys_script_client.do?sys_id=aa78ab09c313101035ae3f52c1d3ae20
If the above information helps you, kindly mark it as Helpful and Accept the solution,.
Regards,
Najmuddin.