Watch list not showing on service portal.

vpm
Tera Contributor

Hello,

I have added watch list field on catalog form but on service portal watch list field is not showing(only label is there).

Please help me with this issue.find_real_file.png

Thanks,

VP

1 ACCEPTED SOLUTION

Macro's are not supported by Service Portal, Use a List collector instead and it will look nice on SP as well.

View solution in original post

7 REPLIES 7

Macro's are not supported by Service Portal, Use a List collector instead and it will look nice on SP as well.

vpm
Tera Contributor

List collector worked, thanks Gurpreet.

kiara1
Tera Expert

In this case, List collector would be the best data type to map with watchlist. If there are cases where you need to add external email address to the list, I would recommend you create a separate text field and use script to add that email address to watchlist.

Thanks

Kunpriya