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We need assistance connecting ServiceNow with Power BI for improved data analysis and reporting. Any

Mario Preciado
Tera Contributor

Good day to the Community,

We would like to request your assistance in guiding us on how to connect ServiceNow with Power BI, as we have not yet found a suitable method for establishing this connection. Can you provide us with some guidance on this matter?

5 REPLIES 5

DrewW
Mega Sage
Mega Sage

I think your best option is to get Snow Mirror, CDATA or something else that will replicate the data to an external DB and then just connect PowerBI to that.  Anything else is going to have a bunch of issues.

 

We currently are working on using SnapLogic to replicate the data we want to use in building advanced reports in SSRS.

 

Jaspal Singh
Mega Patron
Mega Patron

Hi,

You can share the ServiceNow endpoint with PowerBI directly. This would need some authentication as well for whcih you can create a user id in ServiceNow.

To generate respective table specific end point use OOB REST API Explorer

Check below links

link

link2 using connector

I am not OP, but I confirm this works! Thank you Jaspal!

AndersBGS
Tera Patron
Tera Patron

Hi @Mario Preciado  ,

 

please see this article which describes the answer to your question: https://www.servicenow.com/community/platform-analytics-articles/how-to-set-power-bi-servicenow-inte...

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/