WF unable to see check out option

Shekhar Deshin1
Mega Guru

@Ankur Bawiskar 

I am not able to see Checkout or any other option to work on Workflow.

in hamburger it shows few options only.

ShekharDeshin1_0-1753782679307.png

 

Please suggest.

Thanks,

Shekhar,

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Shekhar Deshin1 

are you an admin?

please check in workflow versions who has checked it out

Steps below:

1) Navigate to Workflow->Administration->Workflow Versions

2) Search for your workflow with workflow name

3) You should see a record of your workflow checked out by another person.

4) Check with that person, if you can delete his version.

5) Impersonate to that person and then publish that workflow

6) Then you can checkout using your profile

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Shekhar Deshin1 

are you an admin?

please check in workflow versions who has checked it out

Steps below:

1) Navigate to Workflow->Administration->Workflow Versions

2) Search for your workflow with workflow name

3) You should see a record of your workflow checked out by another person.

4) Check with that person, if you can delete his version.

5) Impersonate to that person and then publish that workflow

6) Then you can checkout using your profile

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader