What can we use for operational/administrative tasks? Currently we are using Private Task table

[ss123]

Hi All,

We are checking how can we improve our creation and process of operational/administrative tasks. Currently, we are using this table[vtb_task] to schedule operational/administrative and repeatable tasks. 

Do we have an OOB feature in servicenow that can provide the needed requirements wherein users will be able to create their own administrative tasks or even schedule their tasks which they can also close once completed.

Thank you for your help. 

[Sandeep Rajput]

@ss123 On your instance check tables extended from the task table and see which existing table suits your need. SC Task can also be a good candidate here. If no OOTB table matches with your requirement then you can plan to create a custom extended table from task and add fields according to your need.