What does instance refresh do?

Joel L
ServiceNow Employee
ServiceNow Employee

Hello, 

in the menu for managing the PDI, there is an item that is not explained in the guide:

find_real_file.png

What does this item do?

Guide content screenshot:

find_real_file.png

Kind regards
Joel L.
1 ACCEPTED SOLUTION

Appli
Mega Sage
Mega Sage

Hi, 

The status of your instance, shown on developer portal, could be inaccurate (for example status can be online for hibernated instance under certain conditions). To get a latest status, you are supposed to click Refresh Instance link and wait a bit.

Hope it helps

Hope it helps

View solution in original post

4 REPLIES 4

Alok Gupta5
Tera Guru
Tera Guru

Hello,

Refresh instance activity help you to refresh the activity. Some times when your instance didnot get online. That time you can use that.

 

Regards,
Alok Gupta

Appli
Mega Sage
Mega Sage

Hi, 

The status of your instance, shown on developer portal, could be inaccurate (for example status can be online for hibernated instance under certain conditions). To get a latest status, you are supposed to click Refresh Instance link and wait a bit.

Hope it helps

Hope it helps

SapAuddy
Giga Expert

Hi,

The Refresh Instance action simply updates the true status of your PDI when you are logged in to the developer site. There is a possibility of the PDI going into hibernation while you session in the developer site is still active.

Thanks,
Saptarshi

Saptarshi A

Hitoshi Ozawa
Giga Sage
Giga Sage

"Refresh Instance" is mentioned in the developer's guide. I refresh my instance almost every day.

If your PDI is Hibernating, you may need to wait a couple minutes for your PDI to wake up before you can access it. Your PDI wakes from hibernation automatically when you sign in to the Developer Site. If your PDI hibernates while you are still signed in to the Developer Site, select the Refresh Instance instance action, then click the Wake Instance button to wake your PDI from hibernation.

https://developer.servicenow.com/print_page.do?release=quebec&category=developer-program&identifier=...