What is captured in an update set?

sachinpratap
Kilo Contributor

What is captured in an update set?

a) Data Record

b) Configuration Item

c) New User/Group

d) Views

I am confused between Configuration Item and View.

Can some one explain me the answer and reason of why others are not.

28 REPLIES 28

Chuck Tomasi
Tera Patron

Hi Sachin,

For best information, refer here...

Get started with update sets

System update sets

Documentation | ServiceNow Developers

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email

I hope that helps.

 

...and scheduled jobs are not captured either.   🙂


... and Fix Scripts DO get placed in the Update Set.


I guess, If we export the Scheduled job and import into same instance by selecting update set it will get captured in update set.