What is captured in an update set?

[sachinpratap]

What is captured in an update set?

a) Data Record

b) Configuration Item

c) New User/Group

d) Views

I am confused between Configuration Item and View.

Can some one explain me the answer and reason of why others are not.

[Ramesh Lohar]

An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.

Here's the answer to your question:

- The correct answer is: d) Views

Here's why:

- a) Data Record: Update sets do not capture data records. They are designed to capture customization and configuration changes, not data entered into the system.

- b) Configuration Item: While Configuration Items (CIs) are a key part of ServiceNow's CMDB, changes to individual CIs are not captured in update sets. Update sets would capture changes to the structure or configuration of the CMDB itself, not to the data within it.

- c) New User/Group: Creation of new users or groups is considered data and not configuration. Therefore, these are not captured in update sets.

- d) Views: Views are a type of customization that changes the way information is displayed in the system. Changes to views are captured in update sets because they are considered configuration changes, not data changes.

So, in summary, update sets are designed to capture configuration changes, not data changes. This is why views are captured, but data records, configuration items, and new users/groups are not.

nowKB.com

[Rajdeep Ganguly]

An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.

Here's the answer to your question:

- a) Data Record: No, data records are not captured in an update set. Update sets are designed to capture customization and configuration changes, not data.

- b) Configuration Item: No, configuration items (CIs) are not captured in an update set. CIs are stored in the CMDB and represent tangible IT assets or services, not customizations or configurations.

- c) New User/Group: No, new users or groups are not captured in an update set. These are considered data, not customizations or configurations.

- d) Views: Yes, views are captured in an update set. A view represents a customization of a form or list and is therefore included in an update set.

So, the correct answer is d) Views.

nowKB.com

[Ramesh Lohar]

An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.

Answering your question:

a) Data Record - Not captured in an update set. Update sets do not capture data, they capture configuration changes.

b) Configuration Item - Not captured in an update set. Configuration items are data, and as mentioned, data is not captured in update sets.

c) New User/Group - Not captured in an update set. Users and groups are also considered data.

d) Views - Captured in an update set. Views are considered a configuration change, not data, so they are captured in update sets.

So, the correct answer is d) Views.

To summarize:

- Update sets capture configuration changes, not data.
- Data records, configuration items, and new users/groups are considered data, so they are not captured in update sets.
- Views are considered a configuration change, so they are captured in update sets.

nowKB.com

[ishikaagrawal]

Can email scripts be captured in update set?