What is meant by "HI" in ServiceNow?

[DINESH CHINNAD1]

In which case we require "HI"?

[Stephen W_]

"Help Interface" (I'm just guessing on that).

But you use HI, whenever you need to maintain your instances.   Either to request a clone, or to submit incidents about your instance to ServiceNow.

It's basically your portal to Service Now's services.. which just happens to also run on the ServiceNow platform.

[Gurpreet07]

Hi is service now customer service

ServiceNow KB: Customer Support (KB0547260)

[tony_barratt]

Hi Dinesh,

"HI" refers to this URL:

https://hi.service-now.com/

This, as Gupreet mentioned already, is ServiceNow's Customer Support portal.

Stephen guessed it was based on "Help Interface", which sounds plausible.

I think however, you can refer to the first line of this reply to find out where the name came from.

Best Regards

Tony

[Ahmed Drar]

Hi , you need to use HI in the following cases -report an issue or outage to ServiceNow Customer Support -request information from ServiceNow - Manage upgrades tp production   or sub-production instances