What is meant by "HI" in ServiceNow?

[DINESH CHINNAD1]

In which case we require "HI"?

[Mohammad14]

'HI' stands for "High Importance"  

[Pradeep Sharma]

Hello Dinesh,

HI stands for Hosted ITIL. Please refer below link for more info.

Customer Administration - ServiceNow Wiki

[Pradeep Sharma]

Let me know if that answered your question. If so, please mark the appropriate response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. Thank you

How To Mark Answers Correct From Community Inbox  

[ServiceNow Use6]

Hosted Instance