What is the best way to auto populate a new form when you click a related link?

[Ben F_]

Hey all, 

I have created a related link on the incident record that takes you to a new record. (A table I have created) On the new record, I am trying to auto populate the incident field and some of the other fields (configuration item, location, customer,etc) from the incident record you click the link on. 

In short, click a related link > take you to a new form > new form has auto populated fields from the incident record you were on. 

Let me know if you need more details and I will try to accommodate. 

Thanks, 

Ben

[AbhishekGardade]

Hello Ben

Check out the below thread, with the help of this you can achieve your goal.

https://www.servicenowguru.com/system-ui/glidedialogwindow-quickforms/https://www.servicenowguru.com...

I have implemented the same solution recently. So let me know if you face any issues on it.

I will share the community thread that I have created. Also I am planning to publish article tommorow on it.

Please Mark  it as helpful/correct, if you find it as helpful.

Thanks,

Abhishek Gardade

[AbhishekGardade]

Any updates on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thanks,

Abhishek

[SanjivMeher]

This is how I do it. I create a Client UI action with following script.

onClick: createNewIncident()

function createNewIncident(){
var incForm = "/incident.do?sys_id=-1&sysparm_query=assignment_group=" +g_form.getValue('assignment_group')+'^cmdb_ci='+g_form.getValue('cmdb_ci')+'^location=g_form.getValue('location')';
g_navigation.openPopup(incForm,'blank');
}

Pass any additional value you would like to pas to the sysparm_query

[Ben F_]

Does this create a new incident or auto populate the new form? 

Also, my onClick doesn't seem to be working.