What is the best way to sync our instances ?

Abhishek Raj3
Tera Guru

Hello Everyone,

 

>> What is the best way to synchronize our instance.

>> we have to sync our dev instance Like Test Instance.

>> In dev instance lot of customization is going on so we can not clone it.

>> Please suggest some appropriate way to achieve this.

 

Thanks in Advance.

Appreciate your Help  

9 REPLIES 9

Abhishek Raj3
Tera Guru

vinothkumar
Tera Guru

Hi Abhishek,



The best way to keep sync between instances is with the help of cloning. Please refer the below link, but for moving changes from DEV to PROD should be with the update sets.



Use System clone


Kalaiarasan Pus
Giga Sage

My novice suggestion would be to use Prod to clone your test instance first.


Determine what else is required for Test environment.


Move the residual things from Dev to Test.


rob_pastore
ServiceNow Employee
ServiceNow Employee

Cloning is still your best option.



If you have development going on you should list the currently open update sets and save them locally.



After you clone you can commit them and continue your development.



You should note that the best way to keep the environments in sync is to pick a time, preferably right after a large release, and clone prod down over dev and test.



Now instance are back to prod and you can start developing in dev again.  



This should be done every so often to keep the instance from getting too far away from each other.



Rob



p.s. cloning from prod down to dev and/or test is the only way I recommend cloning.   Once you have gone live you should not be cloning 'up'.   (dev to test, test to prod)