What is the difference between "Event Fire " and "Trigger" option available in Notification under "When to send " option?? and there functionality

[Mohammed Isahaq]

What is the difference between "Event Fire " and "Trigger" option available in Notification under "When to send "  option?? and there functionality 

[Ashutosh Munot1]

Hi, Trigger is used by flow designer. Whenever there is a trigger in flow designer this notification will trigger. Event: gs.eventQueue is used to send events. Whenever this part of code is executed then record is created in events log table and notification is triggered based on this. We also have create event option in workflow from where this notification event can be triggered. Thanks, Ashutosh

[Harsh Vardhan]

Event Fire: here your notification will generate based on event execution. 

eg: you want to send notification to group manager, which incidents did not update from last 3 days. 

so you can write here event based notification using gs.eventQueue() function. 

kindly refer the below example . 

https://developer.servicenow.com/app.do#!/document/content/app_store_learnv2_automatingapps_newyork_...

Triggered :  You will create notification here and then set send when as "triggered" now this notification will execute once you will have notification action added/execute on your flow designer. 

Kindly refer the below doc link . 

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/flow-designer/refere...

[Kunal Varkhede]

Hi Mohammed Isahaq,

Event is fired means when you generate event via server side objects ( e.g business rule, script includes).

Triggered means when it's triggered by action in flow designer.

Please check below for more details

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/notification/task/t_CreateANotification.html

Please Mark Correct/Helpful answer if it help you.

Regards,

Kunal

[asifnoor · Accepted solution]

Hello Isahaq,

Check this.

Send when

Select under what condition the notification is sent: When a record is inserted or updated When a particular event is fired When triggered as an action step in Flow Designer

Mark the comment as a correct answer and also helpful if this helps.