What is the purpose of the Auto Update flag in the Store Application table sys_store_app_auto_update
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08-15-2025 01:36 PM
This flag has been there since 2015. I can't find any documentation on it nor is it editable from the form or the list view.
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Thursday
Hi @Henrik Jutterst,
do you have the proper scope selected? can you possibly share a screenshot or anything?
No AI was used in the writing of this post. Pure #GlideFather only
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Thursday - last edited Thursday
Can't select that scope from the list. Are you able to set the value to true yourself?
Just select a random SN Application and the scope of that. Then try to flip the false to true on auto_update field.
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Thursday
From other replies it's not possible to update. Seems like a missed opportunity to make this functionality available to admins. There are plenty of apps that wish we could auto update when new changes are released to the app store.
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08-15-2025 09:21 PM - edited 08-15-2025 09:21 PM
Hi @AlexR2 ,
The Auto Update flag (auto_update) in the Store Application table (sys_store_app) controls whether an application will be automatically updated when a new version is released in the ServiceNow Store. When enabled (set to "true"), the application will be updated automatically in the background without user interaction. When disabled (set to "false"), the application will not be automatically updated, and the user will need to manually update it. Crisp and clear answer. 🙂
If my answer helped you, please mark it solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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Thursday - last edited Thursday
Hey there @Nikhil Bajaj9
Have you used this auto update function successfully? I'm not able to change the "auto_update" to "true".