what is the purpose of using "sc_cat_item_subscribe_mtom" table in flow designer

[Srinivasu2]

Hi Community,

what is the purpose of using this action "Look up Available for Subscribers Record" in flow designer

Thanks,

Srinivasu

[Allen Andreas]

Hi,

The action is "Look Up Record", which will do a lookup on a specific table and use the condition to find related records.

The table you're talking about is "Available for Subscribers", which is a table within ServiceNow that is associated with 'Service Offerings' and can have catalog items linked to it. If so, then that catalog item is only available to subscribers of that service offering.

Combined, your screenshot is showing the Look Up Record action on the Available for Subscribers table, which means that per what you're showing us, this step within the Flow would look up records on the Available for Subscribers table that are related to the trigger catalog item this flow is associated with.

For more information about the Available for Subscribers table, here is a support article that talks about it's intent, etc. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965118