What plugin/patch adds the ESignatureUtils script?

Joseph Warner
Tera Guru

In a customer development instance, there is an ESignatureUtils script include that is not present in our production instance. This appears to impact approvals, specifically when attempting to list-edit approvals.

 

I have found the below scripts also appear to be added/related. There is no version history for these scripts so that provides no indication that these were added from a patch/update. If anyone can tell me what plugin adds these scripts it would be greatly appreciated.

 

Scripts:

    ESignatureUtils                     (script include)

    ESignatureAuthUtils             (script include)

    ESigPromptChecker              (script include)

    IsApprovalMineChecker       (script include)

    form_login_validate_dialog   (ui page)
    saml2_esignature_login         (ui page)

4 REPLIES 4

Bert_c1
Kilo Patron

Go to a list view of script includes and add the "Package" column, to see which plugin each come from.

 

AshishKM
Kilo Patron
Kilo Patron

Hi @Joseph Warner , 

Please check the plugin list, you will get the details there.

 

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/human-resources/task/a...

AshishKMishra_0-1704421031402.png

 

-Thanks,

AshishKMishra

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

chetanb
Tera Guru

Search with id -Id: com.snc.esign and com.glide.e_signature_approvals for approvals with e-signature.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Regards,

CB

Joseph Warner
Tera Guru

Approvals with e-Signature is the plugin (com.glide.e_signature_approvals). This creates the ESignatureUtils script as well as the other scripts cited.


I assumed the e-Signatures must be part of a larger plugin. Nope.


The com.snc.esign plugin appears to be specific to Human Resources.

 

 

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