What roles are required to be added for end users ?

[rachana pant]

What roles are required to be added for end users ?

[Rajesh Mushke]

Hey Ggjk, can you please eloborate little bit more ESS (End) users - normal users trying to access ServiceNow. Simply we can say with out a Role is nothing but End user, no need to add role to user and this user can access only self service module End users: End users are people who contact your IT department to report an outage or request service. Typically, end users access Express self-service applications to make requests and report issues, or to check the status of their open item Let me know if you need more help. Please Refer: https://express.servicenow.com/support/documentation/roles-user-types-exp/ https://community.servicenow.com/community?id=community_question&sys_id=c9050f2ddbd8dbc01dcaf3231f9619f9 https://community.servicenow.com/community?id=community_article&sys_id=a2dc2a65dbd0dbc01dcaf3231f96197e Thanks, Rajashekhar Mushke Community Leader-18

[Rajesh Mushke]

Hey Ggjk,

Any update on this?

Let me know if you need more help.

if your query is answered please mark the response ass correct answer by clicking on Accepted Solution, then only this will be helpful for other community users.

Thanks,

Rajashekhar Mushke

Community Leader-18