whats the max size file for import sets?

[Community Alums]

whats the max size file for import sets?

[ShubhamGarg · Accepted solution]

Hello @Community Alums ,

You can check max file size for your instance by following path -

Application Navigator -> System Properties -> Import Export

Note - ServiceNow only allows 20% of the available JVM memory to be used for the Excel file upload. Files larger than the maximum allowed cannot be loaded.

Reference Link - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852523

If my response helps you in any way, kindly mark this as Accepted Solution/Helpful and help in closing this thread.

Regards,

Shubham

[Community Alums]

Tks!!

[Dom_Wolfenden]

For details on file size limits located in System Properties > Import Export see

XML import may fail with a file size error due to the system property "glide.db.impex.XMLLoader.max....

(KB0564441)