When any user is creating a bug in ADO from Servicenow,It is being created under my name by default.
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06-24-2024 12:29 AM
Hi,
The integration with ADO to SN is working fine and properly.
Only thing in which I am facing issue is that everytime when any user creates an incident and it matches the mapping conditions - the bug is being created in ADO but it is always under my name. I am not able to figure out where to change the configuration. Any updates done on the incident are coming under my name.
Please help in this case.
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06-26-2025 10:04 AM
@mansigoel Did you got a solution for this?