When Change is created by clicking on "Copy change" then add worknotes on new change with change

[Samuel Penumaka]

When Change is created by clicking on "Copy change" then add worknotes on new change with change number it was copied from.

I tried business rule below, dint work.

(function executeRule(current, previous /*null when async*/) {
// Check if the change request is created by copying from another change
if (current.changes_made == 'copied') {
// Add work notes to the new change request with the change number it was copied from
var workNotes = "This change request is copied from change " + current.copied_from.change_number;
current.work_notes = workNotes + "\n" + current.work_notes;
}
})(current, previous);

[Sohail Khilji]

Hi @Samuel Penumaka ,

Refer this logic ;

https://www.servicenow.com/community/developer-forum/modifying-the-copy-change-ui-action/m-p/2130082

[Amit Gujarathi]

HI @Samuel Penumaka ,
I trust you are doing great.
Please find the updated business rule as given below :

(function executeRule(current, previous /*null when async*/) {
    // Check if the change request is created by copying from another change
    if (current.changes_made == 'copied') {
        // Add work notes to the new change request with the change number it was copied from
        var copiedFrom = current.getValue('copied_from');
        if (copiedFrom) {
            var copiedFromChangeNumber = copiedFrom.getValue('change_number');
            if (copiedFromChangeNumber) {
                var workNotes = "This change request is copied from change " + copiedFromChangeNumber;
                current.work_notes = workNotes + "\n" + current.work_notes;
            }
        }
    }
})(current, previous);

[Samuel Penumaka]

Hello Amit,

Unfortunatly, it dint work as expected.