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when click the 'Reply to all and create case task' Button ,after case task should be created

bodireddyud
Tera Contributor

bodireddyud_0-1762928374784.png

when we click the'Reply to all and create case task'button .its created new forward email added to email list.after created the email record ,case task hould be created for every action .and case task should be added to parent case .in the parent case 'action_status'should be 'Blocked'state. 
please help on this

 

 

 

 

 

 

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