When creating a UI Action context menu create problem

[Joshua Comeau]

unable to find the create problem from the menu please advise 

[Jaspal Singh]

Hi Joshua,

Did you manage to locate the conditions for its visibility.

Also, check for System UI >> UI Context Menu and filter by Name | contains | Problem

[Joshua Comeau]

just requires itil so found it strange do you know how it should be confingured

[Jaspal Singh]

Unsure, if I understand. All you need is the UI action visibility? 

[Joshua Comeau]

that or the full tutorial on how to create a problem ui action