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When does a catalog-triggered flow actually begin?

David Sloan
Giga Guru

I have an order guide where variables from one item affect variables for another item. It will not work for me to handle this on page 1 of the order guide and using cascading variables, so what I am doing instead is using the flow for the one item to write values to the variables for the other item. My concern is: What if the other item has not yet been created in the system simply because the first flow is triggered too quickly. Can I be certain that when the flows begin running, all the requested items will already exist in the database?

1 REPLY 1

SoniaShridhar13
Giga Guru

@David Sloan Hi! 

The Service Catalog flow will be started once the Request record has been approved.

it can be done manually or create WF or Flow to perform the same.

 

Thanks,

Sonia