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12-04-2018 07:53 PM
When iam trying to login its showing the logout successful why its happening?
Solved! Go to Solution.
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12-04-2018 08:07 PM
I have seen this when SSO uses email adress because email is not unique in service now.
If there are 2 users in ServiceNow with the same email adress and SSO uses email and not user id (samAccountName) then you will get logout page
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12-04-2018 09:05 PM
Then i would suggest you to debug on SSO.
It can be alot of things
Maybe this can help you with the debugging
https://community.servicenow.com/community?id=community_blog&sys_id=d6cd62e9dbd0dbc01dcaf3231f9619b7
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08-30-2021 02:39 AM
I faced the similar issue and yes there were two users with same email id. This was really helpful.
