Whenever I create Incident - Record not found error

[prabhmeet]

Hi , I am using developer instance of Jakarta and I get an error as Record not Found whenever I create new incident.

Please find attached the screen shot.

When I submit or save it, it moves to another window which shows record not found. 

Please help me with why this is happening.

[prabhmeet · Accepted solution]

Thanks Liyakhat and Veer. there was a business rule restricting that, I modified it.  Now I am able to do it.

[Veer MS]

Hi,

Good to hear that.

You can close the thread now so that it gets removed from unsolved questions.

Thanks

Veer

[navya1802]

Which business rule was it? I am getting the same error