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‎10-26-2016 02:30 AM
Hi
how to get a record detail from a sys id. Where can it be checked from?
thanks
Solved! Go to Solution.
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‎10-26-2016 03:46 AM
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‎10-26-2016 02:44 AM
Hi Rajan,
Go to List view of table
select any one record and press right click
Popup will occur then select copy sys_id
Thanks,
Kaka Nayeem
PS: Hit like, Helpful or Correct depending on the impact of the response
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‎10-26-2016 02:47 AM
http://wiki.servicenow.com/index.php?title=Unique_Record_Identifier#gsc.tab=0
Getting SYS Id:
Using the Context Menu
To get a sys_id using the right-click context menu:
- Right-click on a record in a list, or on the header of a form.
- Select Copy sys_id.
- Depending on your browser, an additional dialog may appear allowing you to manually copy the sys_id.
Since the sys_id of a record is always part of the URL for a link to that record, it is possible to retrieve the sys_id by viewing the URL. For example, an Incident with the following URL:
- https://<instance name>.service-now.com/nav_to.do?url=incident.do?sys_id=23dc968f0a0a3c1900534f399927740e
Would have this sys_id: 23dc968f0a0a3c1900534f399927740e
The sys_id can be viewed in the information bar of the browser simply by hovering over a link to the record.
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‎04-05-2025 05:12 AM
Thanks , The solution worked for me.
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‎10-26-2016 02:47 AM
Hi,
getUniqueValue can be used to get the sys_id of the record, then you can use to get other values.
http://wiki.servicenow.com/?title=GlideRecord#gsc.tab=0
If you want to take from list view ,right click and then select copy sys id.
Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.