Why am I getting "ServiceNow Plugin Activation Failure" when trying to activate various plugins?

Jessica Chavez
Tera Contributor

You recently requested the "Performance Analytics - All content packs" plugin to be activated on your personal development instance: dev84869. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program. Please provide feedback, comments or concerns to us via the Developer Site at https://developer.servicenow.com/ via the feedback widget which can be found in the bottom right of the site.

Regards,
ServiceNow Developer Team

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You recently requested the "Performance Analytics - Premium" plugin to be activated on your personal development instance: dev84869. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program. Please provide feedback, comments or concerns to us via the Developer Site at https://developer.servicenow.com/ via the feedback widget which can be found in the bottom right of the site.

Regards,
ServiceNow Developer Team

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You recently requested the "Operational Intelligence" plugin to be activated on your personal development instance: dev84869. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program. Please provide feedback, comments or concerns to us via the Developer Site at https://developer.servicenow.com/ via the feedback widget which can be found in the bottom right of the site.

Regards,
ServiceNow Developer Team

2 ACCEPTED SOLUTIONS

Musab Rasheed
Tera Sage
Tera Sage

Hi @Jessica Chavez ,

Just to answer you in simple words all these are paid plugin and you cannot install on your personal developer instance, Try installing them in Paid Customer Instance. Mark my answer as correct if that helps.

Regards

 
Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Jessica Chavez

There was a similar post made on few days ago. It's been replied that not all plugin can be installed on PDI. 

Douglas Chan posted a question in the Instance Help forum
Lab Instance not launching
Hi, 

I've been waiting for over half an hour for the Lab Instance to launch. I've tried two different machines and both seem to be stuck "Launching". I'm trying to access the "Review Data Collection Lab Objectives" module within the "Performance Analytics (PA) Fundamentals On Demand" course. 

Please assist, I'm trying to get this course done during company time, but doesn't look great if I'm taking longer than the recommended 17 hours. 

Plugins that can be installed in PDI are those able in Activate Plugin list.

  1. Go to "https://developer.servicenow.com"
  2. Click on the name icon at the top right hand of the page
  3. Click on "Activate Plugin"
    find_real_file.png

 

View solution in original post

2 REPLIES 2

Musab Rasheed
Tera Sage
Tera Sage

Hi @Jessica Chavez ,

Just to answer you in simple words all these are paid plugin and you cannot install on your personal developer instance, Try installing them in Paid Customer Instance. Mark my answer as correct if that helps.

Regards

 
Please hit like and mark my response as correct if that helps
Regards,
Musab

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Jessica Chavez

There was a similar post made on few days ago. It's been replied that not all plugin can be installed on PDI. 

Douglas Chan posted a question in the Instance Help forum
Lab Instance not launching
Hi, 

I've been waiting for over half an hour for the Lab Instance to launch. I've tried two different machines and both seem to be stuck "Launching". I'm trying to access the "Review Data Collection Lab Objectives" module within the "Performance Analytics (PA) Fundamentals On Demand" course. 

Please assist, I'm trying to get this course done during company time, but doesn't look great if I'm taking longer than the recommended 17 hours. 

Plugins that can be installed in PDI are those able in Activate Plugin list.

  1. Go to "https://developer.servicenow.com"
  2. Click on the name icon at the top right hand of the page
  3. Click on "Activate Plugin"
    find_real_file.png