Why can't I see "Sys ID" in UI Builder, in my Look up data source, as a field in Return fields?

ronro2
Tera Contributor

Hello guys! 

As the title says, I cannot see the option/field under Return fields in my custom Lookup data source. Keep in mind that the column sys_id is available, but not visible in back-end.

 

 

 

ronro2_0-1762953066946.png

 

ronro2_1-1762953106180.png


Any ideas how I can make it show in the UI Builder?  

The use cause is to be able to do like how he does in this youtube tutorial video at 1:10:00. 

ronro2_0-1762956825253.png

 



Greetings

1 ACCEPTED SOLUTION

Anand2799
Tera Guru

Hi @ronro2 ,

 

You cannot select sys_id from the field selection, however sys_id returned by default as a unique value with the result.

Anand2799_0-1762956865393.png

 

Thanks

Anand

View solution in original post

4 REPLIES 4

RaghavSh
Mega Patron

@ronro2 sys_id is available on every table but is it not available on list view to be selected in classic view as well.

 

Like on incident table, you cannot configure list layout to show sys_id. There is a different configuration for that. What is the use case here?


Raghav
MVP 2023
LinkedIn

ronro2
Tera Contributor

@RaghavSh hey mr, I've updated what is the use case. 🙂 Please read again. 

Anand2799
Tera Guru

Hi @ronro2 ,

 

You cannot select sys_id from the field selection, however sys_id returned by default as a unique value with the result.

Anand2799_0-1762956865393.png

 

Thanks

Anand

ronro2
Tera Contributor

Thanks for the help @ Anand2799 😄 It worked. It must a change due to a newer version of UI builder compared to the one in the tutorial.