why default value is not working in select box variable on an incident record producer

Yash38
Kilo Guru

i have select box variable o incident form having 3 question choices, out of which i have marked value 3 as default but on service portal not getting the 3rd value as default.

when include none is selected im getting none displayed on that variable on incident form otherwise when none in not included 1st value will get displayed by default instead of 3

PFB the screenshot : 

 

 

 

5 REPLIES 5

still not working

Default value itself is a string so i dont this so thats as issue