Why does the workflow gets stuck in a normal change workflow ?

Mouktik_B
Tera Contributor

I am working on a normal change  , and after the second ctask is generated , the workflow context stops as shown in the picture but on the change form it moves stages from scheduled to implement to review to close and all the BRs and Ui policies work . how to fixx the issue in the workflow?

 

2 REPLIES 2

Aman Kumar S
Kilo Patron

Hi @Mouktik_B ,

When you use wait for condition, the flow remains stuck until it meets the required condition.

Check if your condition written is correct and there are no issues there. also wait for condition only works if an update happens on the RITM record, and only if the wait for condition requirement satisfies, it will go forward, also for the task path, once it is closed then it will go forward.

 

 

Best Regards
Aman Kumar

The flow moves great until it reaches the scheduled stage and then when i click on Implement , the wf context stops . Please guide me if there is anything wrong  , the conditions are checked as well . Attached is the image .