Why email notification is not triggering when record is deleted?
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7 hours ago
Hello Community,
I want to trigger email notification when record is getting deleted. However, it's not working.
Before Delete Business rule:
Event registry:
Notification:
Mail script:
I can see event logs but with status error.
Could anyone please help why this is not working?
Thanks,
Ankita
6 REPLIES 6
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3 hours ago
so did the event get triggered? if not then it won't be processed and email won't trigger
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
@Ankur Bawiskar No, event didn't get triggered.But I'm not getting what's the issue. Everything looks fine.
