Why I cant see any departments

Alon Grod
Tera Expert

Hi,

 

Im login to the system as admin, and when Im going to sys_user table and trying to add a department for a user its not showing me the list of departments, but when im going to incident and trying to add department its showing the list.
what i need to do in order to see the list of the department in sys_user table as well.

Screen Shot 2023-01-15 at 17.13.27.png

 

1 ACCEPTED SOLUTION

Basheer
Mega Sage

Hi @Alon Grod ,

In the sys_user table department is dependent on company field where as on incident table it might not be.

See below image for the dictionary of sys_user table's department field.

Basheer_0-1673796100628.png

 

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

View solution in original post

1 REPLY 1

Basheer
Mega Sage

Hi @Alon Grod ,

In the sys_user table department is dependent on company field where as on incident table it might not be.

See below image for the dictionary of sys_user table's department field.

Basheer_0-1673796100628.png

 

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.