Why is my Developer Instance Offline?

Sharon Geist
Tera Contributor

I've been trying to sign into my developer instance all day and it is always showing me message it is offline and to try again in a few minutes.  Does anyone know what is going on?  When will my instance be available again?

Thanx

Sharon

7 REPLIES 7

chetanb
Tera Guru

Hello @Sharon Geist ,

 

Many folks are facing this issue. As there is no support for PDI and there was datacenter migration going on for PDIs.

Just keep some patience or release the instance and request for new one.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Regards,

CB

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sharon Geist 

 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

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Dr. Atul G. - Learn N Grow Together
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Harish Bainsla
Kilo Patron
Kilo Patron

Hi its better to release a instance and request new one

Sharon Geist
Tera Contributor

I'll just have to keep waiting, as long as I don't get the email that it's going to be removed cuz I didn't sign in for 10 days.  It sure would be nice if they would just put a notice on there stating that maintenance was going on, that would save many people from headaches. It is frustrating.