Hi,
I encountered a request in one of my customers to create a template [sys_template] to a knowledge article [kb_knowledge], and to set the "topic" field as part of the template.
As it turns out, topic is one of the fields restricted by ACLs to be set by a template.
https://<instance>.service-now.com/now/nav/ui/classic/params/target/sys_security_acl.do%3Fsys_id%3Df...
So my question is why?
Does anyone have insights as to why this field is restricted from templates?
I can understand why most other fields (such as sys*-fields) are restricted, but the topic seems like it should be legit.
Tried to get some insights from the community and the Docs, but no luck.
